Question 1

How long until my story is ready?

Accepted Answer

Usually 5–15 minutes after payment. We also email you when it's ready.

Question 2

Can I preview before paying?

Accepted Answer

Yes! You see the full text and an illustration, and you can edit any line.

Question 3

Is my child's data safe?

Accepted Answer

Yes. Names and the optional photo are private: only you and the team producing your order can see them. You can remove the photo any time; we delete it automatically 30 days after the story is finished.

Question 4

Which languages are available?

Accepted Answer

Romanian, Russian and English — both text and narration.

Question 5

How can I pay?

Accepted Answer

With MIA instant payments (QR code), and soon by card.

Question 6

Do you use Disney characters?

Accepted Answer

No. All characters and art are original; classic tales are public domain.